# AI Support Studio — Complete Reference

> AI Support Studio is a premium digital products marketplace with AI-powered customer support, serving customers worldwide with instant automated delivery.

## Company Overview

AI Support Studio was founded in 2024 in Ho Chi Minh City, Vietnam with a mission to make premium digital tools accessible to everyone. The platform eliminates middlemen and delivers premium software licenses, streaming accounts, and productivity tools directly to customers — instantly and securely.

### Milestones
- 2024: Founded, launched marketplace with AI-powered customer support
- 2025: Reached 10,000+ satisfied customers across 30+ countries
- 2026: Expanded with project management, B2B solutions, and white-label services

## Products & Services

### Digital Product Categories

#### Streaming & Entertainment
- Netflix Premium accounts (4K, multiple profiles)
- Spotify Premium (individual and family plans)
- YouTube Premium (ad-free, background play)
- Disney+, HBO Max, Apple TV+

#### AI & Productivity Tools
- ChatGPT Plus / Team subscriptions
- Midjourney subscriptions
- Grammarly Premium
- Canva Pro
- GitHub Copilot

#### Software Licenses
- Microsoft Office 365 (Personal, Business)
- Adobe Creative Cloud (Photography, All Apps)
- Windows 10/11 Pro activation keys
- AutoCAD, Final Cut Pro, Logic Pro

#### Security & VPN
- NordVPN (1-year, 2-year plans)
- 1Password subscriptions
- Kaspersky, Bitdefender licenses

#### Gaming
- Steam wallet codes
- Xbox Game Pass Ultimate
- PlayStation Plus subscriptions
- Nintendo Switch Online

### Custom Development Services

#### Website Development
- Technologies: Next.js, React, TypeScript
- Features: SEO optimization, responsive design, CMS integration
- Starting at: $500

#### Mobile App Development
- Technologies: React Native, Flutter
- Platforms: iOS & Android
- Features: Push notifications, App Store deployment
- Starting at: $1,500

#### AI & Chatbot Solutions
- GPT integration, custom model training
- Multi-channel deployment (web, Telegram, Facebook)
- 24/7 automation capabilities
- Starting at: $2,000

#### UI/UX Design
- Tools: Figma
- Deliverables: Design systems, prototypes, wireframes
- Starting at: $300

#### IT Consulting & DevOps
- Cloud setup (AWS, GCP)
- CI/CD pipeline configuration
- Security audits
- Starting at: $200

## Platform Features

### Instant Automated Delivery
All digital products are delivered within seconds of payment confirmation via our automated delivery system. Customers receive their product details via email and in-dashboard notifications.

### AI-Powered Customer Support
Our AI chat assistant is available 24/7 to help customers with:
- Product inquiries and recommendations
- Order status and tracking
- Technical support and troubleshooting
- Account management
Live chat support is also available with human agents during business hours.

### Multi-Language Support
The platform is fully localized in:
- English (en)
- Vietnamese (vi)
- Korean (ko)
- Japanese (ja)

### Payment Methods
- Bank Transfer: CAKE by VPBank (Vietnam)
- Cryptocurrency: BTC, ETH, USDT via Binance Pay
- Wallet Balance: Pre-loaded credit system
- All prices displayed in USD

### Flash Sales
Regular promotional events with:
- Time-limited discounted pricing
- Inventory-specific locks
- Countdown timers
- Up to 70% off select products

### Affiliate Program
- Up to 30% lifetime commission on referrals
- Real-time tracking dashboard
- Automated payouts
- Custom referral links

## Frequently Asked Questions

### How does delivery work?
After successful payment, digital products are automatically delivered to your email and available in your dashboard. Most deliveries complete within 30 seconds.

### What payment methods do you accept?
We accept bank transfers (Vietnam), cryptocurrency (Bitcoin, Ethereum, USDT via Binance), and wallet balance.

### Is there a refund policy?
Refunds are handled case-by-case. Eligible reasons include: non-delivery, non-functional products, or products not matching descriptions. Requests must be submitted within 48 hours of purchase.

### How can I contact support?
- Live chat (AI-powered, 24/7)
- Support tickets via dashboard
- Email: contact@aisupport.studio

### Which countries do you serve?
We serve customers globally with no geographical restrictions. Our platform supports multiple languages and currencies.

## Technical Architecture

### Frontend
- Framework: Next.js 15 (App Router)
- Language: TypeScript
- Styling: Tailwind CSS
- Hosting: Vercel
- Domain: www.aisupport.studio

### Backend
- Framework: NestJS
- ORM: Prisma
- Database: PostgreSQL
- Cache: Redis
- Queue: BullMQ
- Hosting: Heroku

### Admin Panel
- Framework: React + Vite
- Design: iOS-inspired glassmorphism
- Hosting: Vercel

## Sitemap
- Homepage: https://aisupport.studio
- Products: https://aisupport.studio/en/products
- Product Categories: Dynamic based on inventory
- Services: https://aisupport.studio/en/services
- Blog: https://aisupport.studio/en/blog
- FAQ / Knowledge Base: https://aisupport.studio/en/faq
- About Us: https://aisupport.studio/en/about
- Contact: https://aisupport.studio/en/contact
- Bundles: https://aisupport.studio/en/bundles
- Portfolio: https://aisupport.studio/en/portfolio
- Testimonials: https://aisupport.studio/en/testimonials
- Privacy Policy: https://aisupport.studio/en/privacy
- Terms of Service: https://aisupport.studio/en/terms
- Login: https://aisupport.studio/en/login
- Register: https://aisupport.studio/en/register
- Affiliate: https://aisupport.studio/en/affiliate

## Contact Information
- Website: https://aisupport.studio
- Email: contact@aisupport.studio
- Privacy: privacy@aisupport.studio
- Legal: legal@aisupport.studio
- Location: Ho Chi Minh City, Vietnam
- Response Time: Within 2 hours